At TEQ Group we understand that finding the right supplier regardless of the product or service is important, but it can be almost as important to monitor and validate what that supplier does for you.

We don’t just offer a switching service or help you to assess your needs so that you can save money by switching suppliers, we offer ongoing support to manage your suppliers. For many businesses, there aren’t enough hours in the day to monitor their suppliers effectively and this where we have been able to help many businesses to reduce their costs.

We have taken telecoms as an example, although this can apply to most utility suppliers too.

Bill validation 

It is often very simple to accept the bills when they come if they are at a level you expect them to be at, but often suppliers can make errors that can go unnoticed, for months, even years and the costs can add up.

We offer an invoice validation service that will examine your bills to look for any inaccuracies or anomalies as well as looking for ways to save money. For example, you may be paying for services that you don’t use or a package that is no longer suited to your needs.

Using our expert eyes, we can quickly identify any issues and discrepancies that we can flag up to you or address for you.

Call analysis

The data about all your calls offers a wealth of information about your business that can give you valuable insight as well enabling us to examine whether your call package is appropriate.

Through examining the call data, we can highlight any anomalies in your calls including identifying calls at an individual extension level, uncovering misuse of work phones and show the productivity of your lines.

Understanding this call data can help identify your needs and we can present the data in a more user-friendly way that can assist you in understanding your call usage.

Optimising your service

Through understanding your business and your telecoms needs we can identify whether you have the right supplier and package in place for your requirements. With the emergence of hosted and Voice Over Internet Protocol (VOIP) systems, there is an increasing level of options available to businesses that can transform your telecoms, reduce your bills and free up space in your premises. But identifying the right solution can be hard or time-consuming.

As an independent expert, we understand the market and its technology so we can offer advice on the most appropriate solution for your business and find the best deal for you. We will help you to capitalise on emerging technologies and ensure that you have the highest levels of security to protect your business and customers.

If you want to find out more about how we can help you contact TEQ Group today on 01423 815299 or click the button below and we’ll be happy to offer some advice.

 

Contact TEQ Group